How to reset the Update Manager Database VCSA 6.5 or 6.7

After upgrading vCSA from 6.5 to 6.7, I reached error “Scan for Updates” .

Error:There are errors during the scan operation. Check the events and log files for details.

Cautions: It is a destrictive task. Ensure you have a backup or snapshots.

  • Stop the VMware Update Manager Service:

service-control --stop vmware-updatemgr 

  • Run the following command to reset the VMware Update Manager Database:

vCenter Server Appliance 6.5 : /usr/lib/vmware-updatemgr/bin/updatemgr-util reset-db
vCenter Server Appliance 6.7: /usr/lib/vmware-updatemgr/bin/updatemgr-utility.py reset-db

  • Run the following Command to delete the contents of the VMware Update Manager Patch Store

rm -rf /storage/updatemgr/patch-store/* 

  • Start the VMware Update Manager Service:

service-control --start vmware-updatemgr 

https://kb.vmware.com/s/article/67771

https://kb.vmware.com/s/article/2147284

Author: Daniel Micanek

Senior Service Architect, SAP Platform Services Team at TietoEVRY | vExpert ⭐⭐ | vExpert NSX | VCIX-DCV | VCAP-NV Design | VCAP-DCV Design+Deploy | VCP-DCV/NV/CMA | NCIE-DP | OCP | Azure Solutions Architect | Certified Kubernetes Administrator (CKA)